Terms and Conditions

Terms and Conditions

I. General Provisions and Definitions

1.1. Identification of the Operator

This document establishes the Terms and Conditions of use of the WhatsApp community "Dr. Diana Mihai | 19 February", administered by DIANAMEDICALCENTER S.R.L., headquartered in Bucharest, Sector 1, Boulevard General Gheorghe Magheru, no. 9, Building 4, Floor 7, Apt. 132, identified by CUI 39485026, registered in the Trade Register of Bucharest under number J40/8433/2018, represented by Mrs. MIHAI DIANA as Administrator, hereinafter referred to as "the OPERATOR" or "the Clinic".

🌐 Website: https://leclinic.ro/
📧 Email: [email protected]

1.2. Definitions

COMMUNITY / GROUPThe WhatsApp community administered by the OPERATOR, "Dr. Diana Mihai | 19 February" or any other name used, intended to distribute educational and informational content to its members.
MEMBERAny person who becomes part of the COMMUNITY upon accepting these TERMS AND CONDITIONS by the ADMINISTRATOR, and who has agreed to be part of it.
ADMINISTRATORThe representative of the OPERATOR who manages the COMMUNITY, moderates communications and ensures compliance with the present TERMS AND CONDITIONS.
CONTENTAny information, text, image, document, video, link or material transmitted or made available in the COMMUNITY by the OPERATOR or by MEMBERS.
MEDICAL SERVICESThe healthcare services offered by the OPERATOR within the Le Clinic CLINIC, including consultations, investigations, procedures and treatments in the field of obstetrics-gynecology and related medical specialties.
TERMS AND CONDITIONS / T&CThis document, including any subsequent modifications or additions.
WHATSAPP PLATFORMThe instant messaging application WhatsApp, owned by Meta Platforms Inc., through which the COMMUNITY operates.

1.3. Acceptance of Terms and Conditions

1.3.1. These TERMS AND CONDITIONS regulate the relations between the OPERATOR and COMMUNITY MEMBERS, establishing the rights, obligations and limits applicable to participation in the COMMUNITY.

1.3.2. By joining the COMMUNITY, the MEMBER expressly declares to have read, understood and accepted in its entirety and without reservations the provisions of this document.

1.3.3. If you do not agree with these TERMS AND CONDITIONS, we ask you to withdraw from the COMMUNITY by leaving the WhatsApp GROUP.

1.3.4. Participation in the COMMUNITY is voluntary and free. The OPERATOR does not charge any fee for access to information communicated within the GROUP.

II. Description and Purpose of the Community

2.1. Nature and Characteristics of the Community

2.1.1. The COMMUNITY represents an informational newsletter channel through which the OPERATOR transmits general, educational and guidance information to MEMBERS.

2.1.2. The COMMUNITY functions as a one-way communication channel, in which CONTENT is generated and transmitted by the OPERATOR through the ADMINISTRATOR.

2.1.3. The COMMUNITY does not constitute a discussion forum, a work group or a public debate space, nor an instrument of direct information and communication between the CLINIC and the personal services and activities of members.

2.2. Community Purpose

2.2.1. The COMMUNITY has as its main purpose providing MEMBERS with the following types of information:

  • General and educational health information in the field of women's health, obstetrics-gynecology and related medical specialties;
  • Operational information and explanations of specific medical conditions, procedures, investigations and treatments provided at the CLINIC;
  • News and information about CLINIC activities, services offered, operating programs, organizational changes or other relevant aspects;
  • Reminders about events, information campaigns, educational sessions or other activities organized by the CLINIC;
  • Information about promotions, special offers, service packages and other facilities offered by the CLINIC;
  • Any other information the OPERATOR considers relevant, useful or of interest to COMMUNITY MEMBERS.

2.2.2. The information transmitted in the COMMUNITY has a strictly general, educational and guidance character, intended exclusively for increasing awareness and informing MEMBERS, not for individual medical treatment.

III. Clarifications Regarding the Nature of Medical Information

⚕️ Important: The information shared in this community is strictly educational and does not constitute medical advice, diagnosis or personalized treatment. Always consult a qualified physician for any medical decision.

3.1. General Character of Information

3.1.1. All information of medical, educational and guidance nature communicated within the COMMUNITY has a strictly general, informative and non-binding character.

3.1.2. The CONTENT transmitted in the COMMUNITY may reflect a general perspective of public interest in the medical field without being adapted to the medical situation of any particular MEMBER.

3.1.3. Individualized information for a specific person varies depending on age, state of health, medical history, risk factors, individual conditions and many other circumstances that cannot be verified without a specialized consultation.

3.2. Limitations of Content

3.2.1. The CONTENT transmitted in the COMMUNITY does not constitute and cannot be interpreted as representing:

  • Medical consultations, medical evaluations or medical examinations;
  • Medical diagnosis for any condition, disease or state of health;
  • Personalized medical treatment, prescription of medication or individualized therapeutic recommendations;
  • Specific medical recommendations for any condition, investigation or procedure in a particular case;
  • Medical opinion or specialist expert opinion regarding the state of health of a particular MEMBER;
  • Any form of direct medical assistance or personalized medical consultation.

3.2.2. The COMMUNITY does not replace, substitute or compensate in any way for a direct medical consultation, direct clinical evaluation or the medical-patient relationship established in adequate professional conditions.

3.3. Necessity of Individual Medical Consultation

3.3.1. Any medical decision, diagnosis, treatment, investigation, procedure or therapeutic conduct must be taken exclusively as a result of individual medical consultations with a competent specialist physician, within a direct and personalized medical-patient relationship.

3.3.2. MEMBERS have the obligation to seek individual specialist medical evaluation for any medical condition, symptom, affection or health situation requiring professional medical attention, regardless of any information received in the COMMUNITY.

3.3.3. In case of medical emergency and acute symptoms, MEMBERS should immediately call the emergency medical services (112) and not use the COMMUNITY as a basis for decisions.

3.4. Variations and Limitations of Information

3.4.1. The OPERATOR makes reasonable efforts for the information communicated to be correct, accurate and based on medical knowledge recognized at the time of transmission. Despite all efforts, medical evaluation protocols, recommendations and procedures may change over time.

3.4.2. The OPERATOR does not guarantee that the information provided is exhaustive, complete, permanently updated or applicable to any particular case.

3.4.3. The information transmitted does not take into account variable personal medical factors, contraindications, drug interactions, individual risk factors or specific circumstances that may influence appropriate medical conduct in any particular case.

3.5. Prohibition of Self-Diagnosis and Self-Treatment

3.5.1. It is expressly prohibited to use information transmitted in the COMMUNITY for self-diagnosis, self-treatment or making medical decisions without consulting a specialist physician.

3.5.2. Incorrect understanding, erroneous interpretation and inadequate application of general information in the absence of individual medical evaluation may lead to health risks and delayed diagnosis and treatment of real conditions.

3.5.3. No information transmitted in the COMMUNITY should be used as a substitute for professional medical advice, medical diagnosis or medical treatment provided by an authorized physician.

IV. Content of Communications

4.1. Types of Information Transmitted

4.1.1. The OPERATOR transmits within the COMMUNITY educational and explanatory information in the field of women's health, news about CLINIC activities, information campaigns, general promotions, offers, service packages and other available facilities.

4.1.2. The CONTENT may include references to conditions, procedures and treatments in the general scope of medical information, in order to highlight CLINIC specialties on certain medical topics of public interest. The information does not reflect a particular opinion on specific individual medical topics.

4.2. Limitations Regarding Content

4.2.1. The information transmitted is not exhaustive and is presented in a synthetic manner accessible to the general public. The OPERATOR is not obligated to constantly update information in case it changes in the specialty field.

4.2.2. The OPERATOR may include links to external resources (articles, studies, websites), but does not control and does not respond for external content. Inclusion of a link does not represent an endorsement or approval of a recommendation by the OPERATOR.

4.3. Intellectual Property Rights

4.3.1. The CONTENT created by the OPERATOR is protected by intellectual property legislation. MEMBERS do not have the right to reproduce, distribute or commercially use this CONTENT outside the COMMUNITY without the prior written consent of the OPERATOR.

V. Information About Services, Promotions and Campaigns

5.1. Informational Character of Communications

5.1.1. The information transmitted in the COMMUNITY regarding MEDICAL SERVICES, promotions, special offers, campaigns, service packages and other facilities offered by the CLINIC have an informational character only and reflect available offers.

5.1.2. These communications do not constitute binding offers or create autonomous legal obligations in favor of MEMBERS; they only inform them of the existence of services or available facilities.

5.2. Conditions of Applicability

5.2.1. Promotions, special offers and campaigns communicated will be subject to specific applicability conditions, limitations, validity periods, restrictions on the number of beneficiaries and specific conditions that will be communicated at the time of publication or through direct contact with the CLINIC.

5.2.2. Benefiting from MEDICAL SERVICES, a program, an offer or any other services is subject to confirmation at the moment of a specific patient request.

5.3. Modification and Withdrawal of Offers

5.3.1. The OPERATOR reserves the right to modify, supplement or withdraw offers, special promotions and campaigns without prior notice to MEMBERS, and without this creating any right in favor of MEMBERS based on previous communications.

5.3.2. To benefit from a promotion or offer, MEMBERS must request confirmation of applicability at the time of scheduling or at the time of the medical service.

5.4. Need to Confirm Details

5.4.1. MEMBERS have the obligation to verify and confirm complete details of any medical service, promotion or offer through direct contact with the CLINIC, whether by phone, in person, or prior to the respective service.

5.4.2. The OPERATOR is not responsible for misunderstandings, incorrect interpretations or unconfirmed expectations of MEMBERS regarding services, promotions or their conditions.

VI. Disclaimer of Liability

6.1. Limitation of Liability for Use of Information

6.1.1. The OPERATOR is not responsible for the interpretation, use or application of information transmitted in the COMMUNITY by MEMBERS in the absence of an individual medical consultation with a specialist physician.

6.1.2. The OPERATOR is not responsible for the consequences of any medical, therapeutic or other decisions made by MEMBERS based on general information received in the COMMUNITY, without prior consultation with a physician.

6.1.3. The OPERATOR's responsibility for the use of information from the COMMUNITY is limited exclusively to MEMBERS who declare that they understand the general, informative and non-individualized character of this information.

6.2. Limitation of Liability for Technical Interruptions

6.2.1. The OPERATOR is not responsible for any prejudice resulting from interruptions, deficiencies or technical errors of the WHATSAPP PLATFORM, these being outside the control of the OPERATOR.

6.2.2. The OPERATOR does not guarantee the permanent, uninterrupted or error-free operation of the COMMUNITY.

6.3. Limitation of Liability for Third-Party Content

6.3.1. The OPERATOR is not responsible for the content of external resources (websites, articles, studies) to which links are sent within the COMMUNITY, these belonging to third parties and being outside the control of the OPERATOR.

6.4. General Limitation of Liability

6.4.1. Under no circumstances can the OPERATOR be held liable for direct, indirect, consequential, accidental or any other damages resulting from participation in the COMMUNITY, the use or impossibility of using information transmitted, or from the trust accorded to this information.

VII. SMS Program Terms

7.1. Description of the SMS Program

7.1.1. By registering for a webinar or course and opting in via the SMS consent checkbox, you agree to receive text messages from DIANAMEDICALCENTER S.R.L. related to: webinar registration confirmations and reminders, course-related updates, educational content, and promotional offers regarding our medical education services.

7.2. Message Frequency

7.2.1. Message frequency varies depending on your registration activity and engagement with our webinars and courses. You may receive multiple messages around the time of a webinar (confirmation, reminders, and follow-up).

7.3. Opt-Out Instructions

7.3.1. You may cancel SMS messages at any time by texting STOP. After you send STOP, we will confirm your unsubscription via SMS. You will no longer receive SMS messages from us unless you opt in again.

7.4. Support

7.4.1. If you are experiencing issues with the SMS program, reply HELP for assistance, or contact us directly at [email protected].

7.5. Message and Data Rates

7.5.1. Message and data rates may apply for messages sent to you from us and to us from you. You will receive messages using an automated system. Consent to receive messages is not a condition of registering for any webinar, course, or service.

7.6. Carrier Liability

7.6.1. Carriers are not liable for delayed or undelivered messages.

7.7. Age Restriction

7.7.1. This SMS program is intended for individuals aged 18 years and older. By opting in, you confirm that you are at least 18 years of age.

7.8. Privacy

7.8.1. For information on how we collect, use, and protect your personal data, including data collected through the SMS program, please review our Privacy Policy at https://drdianamihai.com/personaldata.

VIII. Final Provisions

8.1. Applicable Law

8.1.1. These TERMS AND CONDITIONS are governed and interpreted in accordance with Romanian law.

8.2. Resolution of Disputes

8.2.1. Any dispute arising from or in connection with these TERMS AND CONDITIONS will be resolved amicably between the OPERATOR and the MEMBER.

8.2.2. In the case where amicable resolution is not possible, disputes will be resolved by the competent courts in Romania, in accordance with the law.

8.3. Independence of Clauses

8.3.1. In the case where any provision of these TERMS AND CONDITIONS is declared null, voidable or inapplicable, the other provisions remain in force and produce full legal effects.

8.4. Information and Contact

For any questions, clarifications or requests regarding these TERMS AND CONDITIONS or the COMMUNITY, MEMBERS can contact the OPERATOR at the contact details indicated in Section I of this document.

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